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Blue Broadband Privacy Policy

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Effective Date: [1st Feb, 2025]

At Blue Broadband ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and use our services, particularly with respect to payments made on our website. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you interact with Blue Broadband, we may collect the following types of information:

  • Personal Information: This includes details such as your name, email address, phone number, and billing information that you provide to us during checkout or when creating an account on our website.

  • Payment Information: When making a payment, we collect information related to the transaction (e.g., payment method and billing address). However, Blue Broadband does not store your payment details. Payments are processed securely through third-party payment processors, and we do not store any sensitive payment information on our servers.

2. Use of Information

The information we collect is used for the following purposes:

  • To Provide Services: We use your information to process orders, provide internet services, and manage your account with us.

  • To Process Payments: Your payment information is securely transmitted to our third-party payment processor to complete the transaction. We do not store your payment data on our systems.

  • To Communicate with You: We may use your email address or phone number to communicate about your account, billing inquiries, or updates to our services.

  • To Improve Services: We may use non-personal data to improve and optimize the functionality and performance of our website and services.

3. Data Storage and Security

  • Data Storage: We do not store personal data on our systems unless explicitly requested by you, such as saving your payment information for future purchases. If you choose to store your data for convenience, it will be securely stored and protected.

  • Payment Security: Payments are processed by third-party payment processors, which comply with the highest security standards (e.g., PCI DSS). We do not have access to your full credit card details, and we do not store this information on our servers.

  • Data Protection: We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Data Sharing and Disclosure

Blue Broadband does not share, sell, or rent your personal information to third parties for marketing purposes. We will only share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist in delivering the services we offer (e.g., payment processors, email communication platforms). These providers are contractually obligated to protect your information and use it solely for the purposes of assisting us.

  • Legal Requirements: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or legal process, or if we believe that disclosure is necessary to protect our rights, property, or the safety of others.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and gather information about website usage. Cookies are small files stored on your device that allow us to improve site functionality, analyze traffic, and customize content for you. You can control cookie settings through your browser, though disabling cookies may affect certain features of our website.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You may request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we update or correct any inaccurate information we hold about you.

  • Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.

  • Right to Withdraw Consent: If you have consented to the processing of your data, you may withdraw that consent at any time.

  • Right to Object: You may object to the processing of your personal data in certain circumstances, such as for marketing purposes.

To exercise these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

Blue Broadband reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website after any changes constitute your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

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